Whatsapp Business API
WhatsApp Business API
Enrich Your Customer Experience
Connect with 2 billion users across the globe with a fast, user-friendly, secure, and reliable platform. Empower your enterprise to provide real-time 2-way communication by integrating our WhatsApp Business APIs to send and receive messages.
Businesses that use WhatsApp Marketing Services have discovered
Insurance
Banking
Healthcare
Telecom
Entertainment
Ecommerce
Automotive
Education
Top WhatsApp Marketing Company in Pune: Digipeddle Technologies
Easy to Integrate Across Platforms using Whatsapp Marketing Services
Engage with your customers seamlessly through multiple platforms you already use such as CRM, ticketing systems, ERP, HRMS, and POS, and proactively send automated transactional messages to customers with improved quality of the interactions. Our workflows are evolving with use cases that we handle for our clients and this is immensely helping our conversational AI to deliver a better customer experience. For a comprehensive business solution, explore our ERP services in Pune, complemented by our specialized expertise in leveraging the Whatsapp marketing services for seamless communication.
WhatsApp marketing services involve leveraging the popular messaging platform to promote businesses. They utilize features like broadcast messages, group chats, and WhatsApp Business API to engage customers directly. With targeted messaging and interactive content, businesses can effectively reach their audience, enhance customer communication, and drive sales.
Experience the transformative power of a top WhatsApp Marketing Company in Pune. One click is all it takes to achieve digital success with Digipeddle Technologies. Choose Digipeddle Technologies, your premier WhatsApp Marketing Company in Pune, and elevate your business to new heights. Contact us today!
Seamless API Integrations enables your enterprise to deliver
WhatsApp Business API will change communication
Change the way you communicate with your customers, Whatsapp Marketing Services will create a meaningful enriching and
happy moments for your customers
Notifications
Send important alerts
News Letters
Share business Performance and developments
Real time Info
Booked tickets, Invoices, brochure, User Manual
Helpdesk
Smooth Handover to Live agent
E-Com
Send Products Catalogue, Make payments
Deliveries
Schedule delivery or pickup. Notify timings
Loyalty Program
Dealers and Retailers, Customersl
Social Media Integration
Facebook – "Click to WhatsApp button”
Location Feature
Find nearest Service Centre, Branch, ATM
API Integrations
Integrate CRM, ticketing systems, ERP, HRMS, POS
Feedback
Run customer satisfaction survey
FAQ
Send Automated replies for common queries
WhatsApp Business API will change communication
- Connect with your customers anytime anywhere in the world
- Fast onboarding with quick integration of your business process
- Create a rich customer experience with the unlimited possibilities
- Set quick messages for greeting and away time for client engagement
- Link your business with our bot and keep your agents free of repetitive client concerns
- Attractive business portfolio helps lead creation and customer engagement
Manage Your Workflows with Ease with Whatsapp Marketing Services
With our highly dependable platform, create your bots that automate your business. to share documents in PDF or Video format to open automated sales, customer service, scheduling, or any other type of relationship channel. Check out the below points to understand the flow creation nodes:
- Set Question Button
- Pop up options
- Set Messages with multimedia files
- Link your webhook
- Create conditions
- Connect to the Live Chat panel
The ChatBot that Delivers Results
A WhatsApp ChatBot like no other. WhatsApp-enabled ChatBot by Pinnacle goes an extra mile to deliver your brand identity-driven conversations with your consumers. This intelligent ChatBot makes your brand communicate with your customers any day, anytime while delivering the messages to meet service demands. Plan a great Customer Experience for any complex workflow and message delivery with our indigenous ChatBot that fits all requirements, with ease.
Human in the Loop
One of the best in industry solutions for Bot to Agents seamless transition is offered by Pinnacle today. While ChatBot can handle a magnitude of variety and complex workflows in customer interaction, sometimes the use case demands more personalized services being offered by a human agent. Our Human in the loop system helps manage this workflow requirement with ease and with a higher degree of empowerment to the agent when this transition takes place.
FAQs
The WhatsApp Business API is an application programming interface provided by WhatsApp to businesses, allowing them to integrate and use WhatsApp as a communication channel for sending messages, notifications, and providing customer support.
Businesses can benefit from the WhatsApp Business API by leveraging it as a direct communication channel with customers. It enables them to send transactional messages, notifications, and engage in two-way conversations, enhancing customer interaction and support.
The WhatsApp API provides features such as message templates for standardized communication, media sharing capabilities, two-factor authentication, and the ability to integrate with CRM systems. These features enhance the functionality of business communication.
WhatsApp API pricing is typically based on message volume, with costs associated with the number of messages sent. Pricing models may vary among providers, and businesses should review specific pricing details from their chosen WhatsApp API service provider.
WhatsApp Business API pricing is designed for businesses engaging in high-volume messaging and offers features tailored for business communication, such as message templates and customer support tools. Regular WhatsApp usage is typically for individual or casual use.
Yes, small businesses can benefit from using the WhatsApp Business API by creating personalized customer experiences, sending updates, and providing timely support. It’s a scalable solution that caters to businesses of all sizes.
WhatsApp Cloud API is not a standard term. However, businesses may refer to cloud-based solutions for managing their WhatsApp API integration. The WhatsApp Business API, on the other hand, refers to the official API provided by WhatsApp for business communication.
Integrating the WhatsApp API involves working with a WhatsApp Business Solution Provider (BSP) or using WhatsApp’s official API documentation. The process includes obtaining API credentials, developing the integration, and testing before going live.
Security considerations for the WhatsApp API include using secure connections (HTTPS), protecting API credentials, and adhering to WhatsApp’s policies to ensure the privacy and security of customer data during messaging interactions.
Businesses can optimize their use of WhatsApp API integration by implementing personalized and relevant message templates, utilizing multimedia content, and actively engaging in two-way conversations with customers. Regularly reviewing analytics and customer feedback also contributes to optimization.